Refund Policy

At Sourcing Verified, we prioritize customer satisfaction and strive to provide high-quality products and services. If you are not completely satisfied with your purchase, we’re here to help.

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Refunds may be requested under the following conditions:

• The product received is damaged, defective, or incorrect.

• The product does not match the description provided on our website.

• Refund requests are made within 7 days of receiving the product.

The following items are not eligible for refunds:

• Customized or personalized products.

• Products that have been used, washed, or altered.

• Clearance or final sale items.

To request a refund:

• Contact our customer support team at support@sourcingverified.com within 7 days of receiving your order.

• Provide your order number, a detailed explanation of the issue, and photos of the product if applicable.

• Once your refund request is received, we will inspect the product and notify you of the approval or rejection of your refund within 3–5 business days.

• Approved refunds will be processed within 7 business days.

• Refunds will be issued to the original payment method used during the purchase.

• Depending on your bank or payment provider, it may take 5–10 business days for the funds to reflect in your account.

In cases where a return is required:

• Products must be returned in their original packaging with all tags and labels intact.

• Customers are responsible for the cost of return shipping unless the product is defective or incorrect.

• Return instructions will be provided by our support team upon approval of the refund request.

If you haven’t received your refund after the specified time:

• Check your bank or payment account.

• Contact your payment provider, as processing delays may occur.

• If you still have not received your refund, contact us at support@sourcingverified.com.

If you have any questions or concerns about our refund policy, please reach out:

• Email: support@sourcingverified.com

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Your satisfaction is our top priority, and we’re committed to resolving any issues promptly and fairly.